Privacy policy

Last updated: January 14, 2026

This Privacy Policy outlines how Bewul (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from bewul.com (“Site”), use our services, or otherwise communicate with us (collectively, the “Services”). “You” and “your” refer to the user of the Services.

Please read this Privacy Policy carefully. By using our Services, you agree to the terms below.

1. Information We Collect

We collect the following categories of personal information:

Information You Provide Directly

  • Contact details (name, email address, phone number)
  • Billing and shipping addresses
  • Order information (products, order number, payment confirmation)
  • Customer service communications
  • Registration information (if you create an account)

Automatically Collected Information

  • Device and browser data (IP address, operating system, pages viewed)
  • Cookies, web beacons, pixels, and similar technologies
  • Analytics and usage information

Third-Party Sources

We may receive information from third-party platforms and partners, such as:

  • Shopify (hosting and order processing)
  • Payment processors (to complete your purchase)
  • Advertising and analytics providers

This may include device identifiers and usage data.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To operate and manage your orders, including processing payments, fulfilling orders, and providing service-related notifications
  • To communicate with you, such as order confirmations and customer support responses
  • To improve our Services, including analytics, troubleshooting, and customer insights
  • To detect and prevent fraud or security issues
  • To send marketing messages, where you have consented to receive them

We may combine information from different sources to provide and improve our Services.

3. How We Share Your Personal Information

We may disclose your information:

  • With service providers to operate our business (e.g., payment processors, shipping carriers, analytics tools)
  • With affiliates or partners to fulfil orders or perform services
  • To comply with legal requirements, enforce terms, or protect rights
  • In business transfers (e.g., merger or sale)

We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

  • Remember your preferences
  • Analyse usage patterns
  • Improve our website functionality

You can manage or block cookies through your browser settings, but this may affect site functionality.

5. Security of Your Information

We implement technical and organisational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection of information transmitted through our Site.

6. Data Retention

We retain personal information as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of information
  • Restrict or object to processing
  • Withdraw consent where applicable

For Australian residents, we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 where applicable.

8. Children’s Privacy

Our Services are not designed for children under 13, and we do not knowingly collect information from children under this age. If you believe a child has provided information, please contact us to request deletion.

9. International Data Transfers

Your personal information may be processed or stored outside Australia where our service providers operate. If we transfer data internationally, we take steps to ensure appropriate safeguards are in place.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated policy will be posted on the Site with a revised “Last updated” date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

Store Name: Bewul
Address: 147A Sweethaven Rd, Bossley Park NSW 2176, Australia
Email: support@bewul.com
Phone: +61480009867
Contact Page: https://www.bewul.com/pages/contact

Customer Service: Monday to Friday, 9:00 AM – 5:00 PM

We usually respond within 1 business day.